Our mission is to provide support and guidance to the individual so they may live healthy and happy through the challenges of aging.
Our vision is to bring peace of mind to everyone in the family (parents and grown children) as they walk the elder care journey together.
Lisa Carter, M.S., L.P.C., L.C.A.C. is the owner of Senior Concierge of KC, LLC. With the formation of the business, Lisa is able to use her best qualities to serve clients. She loves the challenge of solving a problem or finding ways to use resources.
For the past two years, Lisa held a Director position in the Independent Living department at a continuing care retirement community. In that time, she gained experience and insight into the world and challenges of those aging after retirement. She directed a unique continuing care at home investment program for those wishing to age in their homes as opposed to moving to the retirement community. Within that program areas such as physical and emotional health, financial matters, housing issues, and family dynamics were addressed. Lisa also accessed local resources so that clients could connect to trusted professionals. As part of her work, she practiced client advocacy by participating in a professional Association for retirement communities. One of the most rewarding aspects of her work in aging has been serving clients and developing meaningful relationships with them.
Prior to her work in the retirement community, Lisa worked as a counselor and advanced into management early on. She gained experience in program management, training, consultation, strategic planning, case management, and team leadership . She also taught courses for Emporia State University and Allen Community College, both in Kansas. Lisa was called upon by State agencies on separate occasions to serve as a trainer to other counselors and then later to serve on an advisory committee to a State commission. Crisis resolution and remaining calm under pressure were daily undertakings in her roles as counselor and administrator.
Lisa attended Emporia State University where she obtained a BS in Psychology with a minor in Rehabilitation. She went on to obtain a MS degree in Mental Health counseling which she completed in 1995. She maintains licenses of professional counselor and addiction counselor, both through the Kansas Behavioral Sciences Regulatory Board. Lisa is a member of the Aging Life Care Association and the Kansas City Women’s Chamber of Commerce.
Lisa resides in Lawrence, Kansas with her 17-year-old son, Cooper. She and Cooper share a love of Jeeps, and they’ve had six of them, all white. They share their home with three rescue dogs, Daisy, Coda, and Chelsea. At any given time, there is a fourth, temporary foster dog. A fish pond in the yard also serves as home for eight goldfish. Lisa and her brother took over their Father’s retail business in their hometown of Emporia, Kansas after his sudden death in 2017. Regular family activities include boating and enjoying the outdoors.
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In the Spring of 2018, Lisa had a conversation over lunch with a colleague about the looming crisis facing access to long-term healthcare and the stress of caring for an elderly loved one. Both, having had the experience of coordinating care for their parents, felt strongly there had to be a better way for people to get help caring for the aging members of their families. Especially those wishing to remain in their homes as long as possible. Over the next year she and her colleague continued discussions and in March of 2019, Senior Concierge of KC, LLC was born.
Having spent her 20+ year career as a counselor and Director of Human Service programs with the last two of those years working with the aging population, Lisa was uniquely qualified to put her skills to use as a care manager.
Senior Concierge of KC of LLC is based upon a fee for service model. The traditional, more expensive, continuing care at home programs are popular in the Eastern and Western part of the nation. However, Lisa wanted to bring a more affordable option to the Midwest while incorporating the latest in care management technology at the same time. As a member of the Aging Life Care Association, Lisa has at her disposal a network of professionals with whom to consult as well as access to a considerable amount of information on trends in aging care management.
As the President of Senior Concierge of KC, LLC, Lisa will practice what she knows best. Ability to research, resourcefulness, and calm under pressure are a few of her key qualities. Her aspiration is to devote her time and energy helping family members see that that their loved ones are safe and happy.
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What is a care manager?
A care manager is dedicated to helping clients age well while also supporting quality of life for family members. This phase of a family’s journey together is often complicated. There is more to do than there is time. Relatives may live far away. Relations can become strained.
Our professional training and knowledge of best practices can ease the journey.
Every family is unique. As care managers, we apply our insights and skills in 8 key areas to provide you with a positive care plan tailored to your family’s individual needs and strengths.
We offer expertise regarding:
- Health and disability: Through assessments and experience, we can help you understand what your loved one does well, and in what areas he or she could use additional help.
- Finances: A review of the current monetary situation will result in a plan to make resources stretch as efficiently as possibly while maintaining the desired level of comfort, dignity and safety.
- Housing: Based on the assessments, recommendations can be made for optimal living situations now, with a view to likely changes in the foreseeable future.
- Family: Sibling disagreements and old family history often make the aging journey difficult. Our training provides for skilled facilitation of family meetings and creation of a plan that takes everyone’s needs into account.
- Local Resources: There are programs available to help, but it’s difficult to know which one is the most appropriate for your situation. Save time and money by letting us objectively evaluate the situation and connect you to the resources best suited to your needs.
- Advocacy: Our comprehensive knowledge of the disjointed health care system allows us to monitor quality and lobby for the care and treatment your family wants.
- Legal: Let us help you identify issues and get key paperwork in order.
- Crisis Intervention: The unexpected is simply a fact of life in aging. We are experienced with elder emergencies and are ready to jump in at a moment’s notice.
Senior Concierge of KC is in the business of helping aging adults and their families to live well throughout the aging process. Give us a call at 913-387-7271 to discuss the many ways we can help you.
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How we are different
What makes a care manager stand apart from the others is the commitment to stay focused on the needs of the client and family. Others may offer services for less, but what you receive cannot help but be influenced by the payment structure.
Hospital- or insurance-based case managers are employees of the health care system. They are good professionals. Their focus, however, is to address the issues of patients within the institution and to make efficient use of services for their organization.
We are based in the community and work with aging adults wherever they live. We provide continuity of care across all settings. We include the family and focus on improving quality of life for the older adult and their grown children.
Senior advisors are paid referral fees to suggest elder care facilities. As a general rule, they have a more limited sphere of knowledge and do not hold a professional degree needed to give them expertise in the 8 key areas of elder care. Only those facilities willing to pay a finder’s fee will be included in their list of suggestions. There may be a more appropriate option, but it will not be mentioned if the facility does not pay for referrals.
Because we are paid directly by you, we are independent and objective. Our focus is 100% on the needs of your family and your aging loved ones. We apply our considerable skill and years of training to your unique situation.
When the issue is safety and quality of life, you deserve the best!
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We pride ourselves in our commitment to stay abreast of the ever-changing landscape of senior services and aging research. To this end, our care managers are members of the following professional organizations:
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